Support plans from SOLUTION BENCH are a key component of maximizing value while making the most of your investments. Our support plans provide comprehensive and responsive technical support for customers of all sizes and include maintenance and upgrades for your Solution Bench solutions. We are committed to the highest level of customer satisfaction and support.
For Issue Resolution:
Send an email to support@scanfinity.com
To Talk With Us:
Call (800) 484-0432 Ext. 2
Support Portal:
Support Offerings:
Standard
- Monday to Friday
- 8:00 a.m. to 5:00 p.m. MST
- Contact Support by phone, web, and email
- Excluding Published Holidays
Extended
- Monday to Friday
- 8:00 a.m. to 8:00 p.m. MST
- Contact Support by phone, web, and email
- Excluding Published Holidays
Premium
- Sunday to Saturday
- 24 / 7
- Contact Support by phone, web, and email
- Including Published Holidays
Published Holidays:
– MLK Day
– Presidents’ Day
– Good Friday
– Memorial Day
– Juneteenth NID (June 19th)
– 4th of July
– Labor Day
– Election Day
– Thanksgiving Day
– Day After Thanksgiving
– Christmas Eve
– Christmas Day
– New Year’s Eve
– New Year’s Day
Looking for More Information?
We’re here for you! Don’t hesitate to send an email or give us a phone call.